Legal information

Privacy and Data Protection

Privacy Policy: This statement sets out the policy Roger Byard will adopt in relation to the holding and use of information which he may obtain from you when you use this website.  He is committed to protecting your privacy and will only use your personal information in accordance with and for the purposes set out in this policy.  He uses the information provided by you solely to ensure that he gives you the best possible service.  Information is collected automatically about your visit to our website.  This information is used to help understand browsing preferences on this website to enable the web content and service to be improved.  This Privacy Policy applies to all personal data as defined in the Data Protection Act 1998.

Information collected and its use:  Information may be held for the following purposes:

Security: Roger Byard will protect your data through the use of technologies and procedures including firewalls, website authentication services and data encryption.

Disclosures: Unless he is required to do so by law, Roger Byard will not pass your information to any third party other than a data processor acting on his authority pursuant to the Data Protection Act 1998 or to other organisations with whom he provides joint training or seminars.  If you do not want him to do this please inform him by emailing info@rogerbyard.co.uk.

Cookies: Cookies are small data text files that are stored by your browser on your computer's hard drive.  Cookies are used on this website to collect information about how visitors use the website.  The information includes the time of the current visit, whether you have been to the site before and what site referred you here.  This information will be used to improve the site by understanding how people use it.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies.  Unless you have adjusted your browser setting so that it will refuse cookies, cookies will be issues as soon you visit this website.

By continuing to use this website, you agree to the use of cookies as set out above.

Your rights: If you should wish to remove, check or amend the information held about you please send an e-mail to info@rogerbyard.co.uk and the necessary action will be taken within a reasonable time.  Roger Byard has the right to charge a fee of £10 for complying with such a request.  He also has the right to take reasonable steps to confirm your identity before making any disclosure of information he holds about you.

Changes to this Privacy Policy: If this Privacy Policy should be altered, the amended Privacy Policy will be posted on this website.  The revised Policy will take effect immediately it is posted.  Your continued use of this website after the posting will indicate your agreement to the new terms.

Transmission of data: All reasonable steps to ensure that the information you provide will be kept secure from unauthorised access.  However Roger Byard cannot guarantee that the information will be secure during transmission by you to this website.

 

Regulatory information

Professional status: Roger Byard is a solicitor of the Senior Courts of England and Wales (Reference 118827).  He is authorised and regulated by the Solicitors Regulation Authority to practise as a sole practitioner (Reference 570285).

As a solicitor he is subject to rules and principles of professional conduct details of which can be found on the Solicitors Regulation Authority’s website at www.sra.org.uk.

Principal office: Stoney Corner Weavering Street Maidstone Kent ME14 5UN

VAT number: 140 7480 28

Complaints: If you are unhappy about any aspect of the service you have received or about any invoice delivered please contact Roger Byard in writing or by telephone with full details of your concern or complaint.  He will investigate the matter promptly and thoroughly and provide a written response.  Should the problem not be resolved for any reason you may have the right to complain to the Legal Ombudsman who can be contacted in writing at PO Box 6806 Wolverhampton WV1 9WJ or by e-mail at enquiries@legalombudsman.org.uk or by telephone on 0300 555 0333. The Ombudsman usually expects you to allow at least 8 weeks for the matter to be resolved. The time limit for referral of complaints to the Ombudsman is 6 months from the date of your last contact with this practice. The Legal Ombudsman’s website at www.legalombudsman.org.uk provides further information about the Ombudsman service. If your complaint concerns an invoice you have the additional right to apply to the court for an assessment under Part III of the Solicitors Act 1974.

Compulsory Professional Indemnity Insurance: The Provision of Services Regulations 2009 requires disclosure of details of the Compulsory Professional Indemnity Insurance held by Roger Byard.  They are as follows:  he is insured by Travelers Insurance Company Limited, Exchequer Court, 33 St Mary Axa, London EC3A 8AG. Telephone 020 3207 6000.  The insurance cover extends to acts or omissions wherever in the world they occur. 

Financial Services: Roger Byard is not authorised under the Financial Services & Markets Act 2000 but he is able in certain circumstances to offer a limited range of investment services to clients because he is a member of the Solicitors Regulation Authority.  He can provide these investment services if they are an incidental part of the professional services he has been engaged to provide.

Operation of website:  This website is operated by Roger Byard.  You can contact him by email at info@rogerbyardsolicitor.co.uk.

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